Author Topic: CamBam license never received after payment !  (Read 4895 times)

Offline Fred83

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CamBam license never received after payment !
« on: November 18, 2018, 21:25:46 pm »
Hello everyone,

I have sent several times (3 times) an email to know how to get an academic rate on a CamBam license. I never had an answer.
I finally paid a license by internet at the price indicated on the site (108 €).
I had confirmation of payment immediately.
... but I have never received my license number.
It's been almost a week.
How to contact someone. How to do.
I specify that none of my mails leaves in a SPAM box.
Thank you all

Offline EddyCurrent

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Re: CamBam license never received after payment !
« Reply #1 on: November 18, 2018, 21:51:17 pm »
Hello,

Try sending a private message to member, 10bulls
Made in England

Offline Dragonfly

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Re: CamBam license never received after payment !
« Reply #2 on: November 19, 2018, 09:00:21 am »
My license got into the junk mail folder because the sender was not in my contacts list. But I expected it and found it there.

Offline dh42

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Re: CamBam license never received after payment !
« Reply #3 on: November 22, 2018, 21:43:16 pm »
Hello

I just pointed out this post to Andy by mail ; hope the problem can be solved quickly  ;)

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David

Offline EddyCurrent

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Re: CamBam license never received after payment !
« Reply #4 on: November 22, 2018, 22:38:45 pm »
Thanks David, this is quite worrying, nice to see you back by the way.
« Last Edit: November 22, 2018, 22:40:58 pm by EddyCurrent »
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Offline dh42

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Re: CamBam license never received after payment !
« Reply #5 on: November 22, 2018, 23:14:16 pm »
Hello Eddy ..

Yes, 3 weeks without internet connection ... and 15min to repair the problem  ::)  Luckily not to much spam attacks during this time ... but tons of updates to do on the web site ...

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David

Offline onekk

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Re: CamBam license never received after payment !
« Reply #6 on: November 23, 2018, 09:21:00 am »
Welcome back David
Carlo D. (onekk)

eShapeoko #343 750x1000 mm + GRBL + bCNC + CamBam

Offline dh42

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Re: CamBam license never received after payment !
« Reply #7 on: November 23, 2018, 21:53:40 pm »
Thanks  ;D

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David

Offline lloydsp

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Re: CamBam license never received after payment !
« Reply #8 on: November 23, 2018, 23:20:09 pm »
David,
I welcome you back, also!  It's good to see you back on-line.

But, to the point -- has Fred83's license been issued?

(sorry)

Lloyd
"Pyro for Fun and Profit for More Than Fifty Years"

Offline dh42

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Re: CamBam license never received after payment !
« Reply #9 on: November 23, 2018, 23:27:54 pm »
Hello Lloyd ;)

Quote
But, to the point -- has Fred83's license been issued?

I don't know, no reply yet from Andy ...

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David

Offline Bubba

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Re: CamBam license never received after payment !
« Reply #10 on: November 24, 2018, 02:04:52 am »
It is good to see you back here David.
My 2¢

Win 10 64 bit, CB [1.0} rc 1 64 bit, Mach3, ESS, G540

Offline Fred83

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Re: CamBam license never received after payment !
« Reply #11 on: November 25, 2018, 15:51:22 pm »
Hello everyone and thank you all.

It's been almost 2 weeks.
Always nothing !!
My account has been debited immediately.
This license number is not in my spam, I do not have a spam box.
I am really disappointed and now I wish to be reimbursed !
I will generate my toolpaths on SolidWorks. Since I'm a teacher and I have this software that now includes CamWorks

Best regards

Offline lloydsp

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Re: CamBam license never received after payment !
« Reply #12 on: November 25, 2018, 22:39:35 pm »
That's sad, sir!  This is a 'premium' software, and you'd do worse with others.

I wish I could influence your getting the license.  You'll regret it if you 'give up'... but I can't say I blame you!

Lloyd
"Pyro for Fun and Profit for More Than Fifty Years"

Offline dh42

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Re: CamBam license never received after payment !
« Reply #13 on: November 25, 2018, 22:44:17 pm »
still no reply from Andy ....  ??? (last mail I received is dated from 4 October 2018)

edit: I send another mail to Andy ..

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David
« Last Edit: November 25, 2018, 22:51:51 pm by dh42 »

Offline Fred83

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Re: CamBam license never received after payment !
« Reply #14 on: November 29, 2018, 07:02:12 am »
Hello and thank you all.
Andy wrote to me and my problem is solved.
Best regards